We seek to serve the community with compassion and respect, offering efficient, effective, and affordable services. We welcome and actively seek out preferences and information from our participants concerning their needs. To achieve the Agency’s vision, we believe that we must be accessible and responsive to the diverse people we serve.

INTEGRITY
We strive to be faithful to the vision and mission of the agency and to demonstrate a consistency between our beliefs and our actions. Differences and diversity within the organization are valued and encouraged. We are inclusive and empowering, striving to give everyone the opportunity to be heard and to contribute. We are responsible for our own behavior and are accountable for the decisions we make.

MUTUAL SUPPORT
We believe that the success of the agency is dependent upon the working relationships among individuals. We value the work of others and strive to be aware of how our work impacts one another. We provide an environment where we support each other with personal and professional concerns.

QUALITY SERVICE
We are committed to excellence, professionalism, and continuous improvement, and we strive to be a high quality organization. We believe the best service is achieved by operating in teams in a participatory and consultative fashion. We encourage creativity, innovation, and risk-taking. We are aware of and plan for our changing environment.

COMMUNICATION IS KEY
We encourage open, direct communication with integrity, both inside and outside the organization. We are committed to creating a safe environment to facilitate constructive feedback at every level of the organization. We will resolve conflicts in a constructive and timely manner. Decision-making and problem-solving involve those persons who are most knowledgeable of the persons who are most affected by the decisions.

COMMUNITY PARTICIPATION
We seek full community participation for all people. We invite all citizens to join together to build communities that include everyone! Learn how YOU can make a difference to improve the lives of children and adults with developmental disabilities.